Our Spot and Spill Warranty

Spot & Spill Warranty
  EVERYDAY SOILING AND SPILLS ARE GOING TO HAPPEN.
Here's how to fight back!

When you purchase our Premium 3M Scotchgard Carpet Protector you will be automatically enrolled into our 6 month Spot and Spill Warranty Program.  There is no need to have to worry about spots reappearing or accidents that you cannot get out.  You can select Premium 3M Scotchgard Protector when you book your appointment online, or you can even ask your technician for a quick demo on how Scotchgard works before asking them to add the service to your cleaning.  
We offer the lowest price in Tampa for Original 3M Scotchgard Protector at only $15 per room!
That's only $2.50 per month per room for solid protection!

If you spill, drop, or track something in that causes a spot that you can’t get out using the carpet spotter that we provide FREE with every service, just contact us and we will happily come by and remove it…AT NO CHARGE!  
 
When you purchase Premium 3M Scotchgard Protector we’ll present you with our Spot & Spill Warranty Certificate that you can use for spot cleaning over the next 180 days.  We'll be there to get your floors back to looking great.
Here is a general guide with regards to what is covered and NOT covered under our spot and spill warranty.
COVERED

  • Food spills
  • Drink spills
  • Mud & dirt
  • Marker & pen
  • Stains we successfully removed that reappear
  • Other normal, household stains
NOT COVERED

  • Bodily fluids, pet or otherwise
  • Paint
  • Nail polish
  • Permanent stains we’ve already worked on
  • Browning or wicking from water or moisture damage
  • Traffic lanes
The 6-Month Spot and Spill Warranty is only intended for residential customers who live in and own the home where the cleaning was originally performed. The features and benefits of the warranty will only be applied in the home where cleaning was originally performed, and only in the areas where 3M Scotchgard was applied. This warranty does not apply to any commercial or rental properties. This warranty will only apply towards individual and unambiguous spots and stains which are of a normal household nature.

In the event of extraordinary events or occurrences such as (but not limited to) spilled paint, nail polish, wicking, pet accidents, cellulosic browning, and spots or stains that are deemed permanent or permanently reoccurring are not covered.

We reserve the right to have the final say on whether or not any spot or stain qualifies. We will only attempt to remove spots or stains with normal cleaning and stain removal techniques. It is possible that we will not be successful. If a spot or stain can only be removed with a structural change to the carpet such as a patch, the 6-Month Spot and Spill Warranty will not apply.
Scotchgard Carpet Protector
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